You may have noticed that we don’t have a large selection of ground coffee…….this may sound strange, but to be brutally honest we don’t like selling ground coffee as we know it goes stale very quickly (even in approved sealed packaging).
Ground coffee is the domain of supermarkets and low-grade coffee that has been roasted and packed overseas and flogged to the unsuspecting consumer.
However, the reality is not every home or business has a grinder for on-demand grinding so we can provide this service.
Our coffee is ground only when an order has been received and we are packing the items in the box ready for delivery — that’s how fresh it is.
In most cases, grinding requires additional handling of the item as it is manually performed on our large commercial calibrated conical grinders.
We generally don't charge a fee for grinding, except where large quantities are required as you can understand the process involves wear on our grinders - we spread this cost out to be a value per kilo in cost recovery.
Grinding a pack of coffee involves - selecting the pack from the storage area, cutting open the top, tipping into the grinder, setting the grinder calibration, removing any previous remnants, grinding the beans and then heat sealing the bag. It can take 10+ mins per pack.
When you order ground coffee, we may email a request to you to confirm the grind level —
medium (Drip/pour-over, filter),
medium-fine (stovetop) or
fine (espresso machine).
We have 10 different calibrated settings on our deli grinders, so we can grind it to any specification, except Turkish/Greek as this basically KILLS any decent grinder.