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faqs

The following topics can be accessed by clicking on the links to provide more helpful detail and explanation......


REGISTERING TO USE MYCUPPA - For information relating to information required to register a user account on mycuppa  - please see this article User Registration

PAYMENT - To understand more about what payment methods are accepted by mycuppa - please read this article Payments

INTERNATIONAL SHIPMENT -We do not provide International shipments - our range and reach is governed by the exceptional services of Australia Post parcel services.

SAMPLES - We do not provide free samples as this cost makes our products uncompetitive - if you wish to read more about why we do not provide samples, please read this article Samples

GROUND COFFEE - Grinding coffee requires confirmation from your on your desired brew method in order to enjoy the coffee - to read more about grinding, please open this article Grinding

GRINDER ADJUSTMENT - If you require advice or recommendations on how to adjust your grinder please see out Tip page Adjusting your grinder

BUYING COFFEE ONLINE - coffee is a fresh food any having fresh roasted coffee shipped directly from the roaster to your door is the only way to ensure the beans are fresh - retail and supermarkets just don't get it at all. See our article here Why buy coffee online

HOW MUCH SHOULD I PURCHASE - Confused about how much coffee of purchase in a single order ?  read our guide on how long coffee stays at it's peak How much to buy

STORING COFFEE - For information on best practices relating to storing your roasted coffee beans, please see our page on Storing Coffee