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About

Best value online supplier of award winning premium coffees and teas

mycuppa.com.au is a Melbourne-based specialty beverage provider, offering what we believe is the best value online experience of finest grade premium coffees and teas in Australia.

First and foremost, we are hard-core coffee lovers, it’s a 24x7 thing for us — we live and breathe everything coffee and it's the reason we win so many medals at the industry's most competitive events.

Read why Australia's top coffee judges awarded us 9 medals in Golden Bean 2010/11/12 (rank #2 in Australia 2011) and 2x medals in the RASV Australian International Coffee Awards.

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We run modern, new generation specialty roaster plants and this technology advantage contributed towards our spectacular results winning 9 Golden Bean medals in the last 3 years - in 2010/11, we placed 2nd Overall in Australia's biggest and most competitive coffee competition against 340 coffee companies and 1000+ entries.

In May 2013, we picked up 2x medals in the RASV Australian International Coffee Awards. These competitions strip away the excessive hype, marketing and personalities and bring it back to pure product performance and quality. Make no mistake, these are tough events involving between 600 and 1,200 submissions, judged to International standards.

Most coffee companies operate old-style, manual, inefficient roasters that require special skills (and a bunch of good luck) to produce a decent or consistent roast. We call them “browners”…….looking for anything close enough to a "brown" colour.

After a lengthy evaluation of leading brand roasters, we were convinced that in order to produce a premium grade product, it was absolutely vital to have best-in-class roasters. The Geisen and Joper range of equipment are regarded as being the best built and highest-performing roasters available in the specialty coffee market.

Our new European Roasters are fully computer profile controlled and integrated to a independent de-stoners for removal of debris that could damage your valuable coffee equipment.

To further raise the bar in terms of quality, we installed our equipment within a climate controlled Roastery— that’s right, we keep it running in a clean and temperature stable environment so that all variables are fully controlled. Unlike other roasters operating in the open air and volatile conditions of factories and warehouses.

Geisen equipment was supplied by Wolff Coffee Roasters (thanks Wollfy).

Joper equipment was supplied new directly from Europe.

Our success over the last few years has resulted in spectacular business growth and positioned mycuppa as a leading provider of online coffee in Australia.

To cope with our phenominal growth we have implemented another new larger capacity roaster from Joper in Portugal. Our new roaster is highly customized, hand-built by artisan builders who have been crafting the best roasters for 50 years.

We are very excited by this new roaster as it will push us further ahead of the Australian coffee roasting industry using sophisticated computerized control systems, ensuring we deliver the freshest, high quality coffee beans in Australia.

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But can we deliver ?

We have been providing mail-order services for coffee, tea and chocolate powders to customers all around Australia since early 2007.

We send out hundreds of parcels every week and also perform private label roasting for many well-known premium coffee brands within Australia - no parcel or order is too big for us. Our cofee is also exported overseas to South East Asia and the Middle East.

Delivering high levels of service and flexibility has seen our business grow and the loyalty of our customers surpasses the industry standard.

Everything is super-fresh as we roast to order, not to stock — we simply don’t have the room to store finished products and nothing is on the floor for more than 2 days.

The simple facts about value....

Let's not be pretentious and price our products so outrageously high so as to delude you into thinking it must be the best because it’s the most expensive.

We win medals, in the toughest competitions, against large and well established coffee companies - but we don't whack a high price on the product by trying to fool you into thinking it's exclusve.

It's special because we use quality products, we roast it to exacting standards and we make sure it's super fresh.

Our products are competitively priced and we consistently benchmark our value proposition against the market— seeking always to provide the best value.

We use only premium grade products — no question !

Phone: 1300 14 17 73

mailto:info@mycuppa.com.au

P.O. Box 492, Ashburton VIC 3147

 

Terms and Conditions are available here : http://www.mycuppa.com.au/Terms-and-Conditions.html